Zendesk has rolled out ChatGPT Enterprise to all employees, enabling teams across the company to build their own AI-powered applications. The company has deployed roughly 600 applications created by staff across different departments. In sales, a custom connects customer product usage data and support tickets to identify expansion opportunities and help salespeople pitch relevant solutions. That single application is used by approximately 1,000 people daily. The deployment shows how enterprises are moving beyond interfaces to build specialized AI tools tailored to specific business functions and data sources.
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