ElevenLabs CEO discusses AI voice disclosure and IPO timing

ElevenLabs, a company whose AI voice technology powers many customer service phone calls, is drawing attention for its stance on transparency. In an interview, the company's CEO said businesses should disclose to customers when they are interacting with an AI system rather than a human, at least until such interactions become widely expected as the norm.

The conversation also touched on other business topics, including the company's profit margins and potential timing for an initial public offering. ElevenLabs has become a notable player in AI-generated voice technology, which is increasingly used in automated customer service systems across various industries.